dota Privacy Policy
This page describes what we collect when you use dota and how we keep that data protected. We are the dota brand operator, and we take your privacy seriously. When you register, deposit funds via DANA, e-wallet, mobile banking, local payment, or a bank virtual account, or place bets on Liga 1, Piala Indonesia, or any other game on our platform, we collect personal information to verify your identity, process your payments, and deliver our services.
Our privacy practices follow applicable data-protection laws where we operate. We do not sell your personal data to third parties. We do share certain data with payment processors, fraud-detection services, and where required by law. This policy explains what we collect, how we use it, your rights, and how to contact us with questions.
Our services are available only where local law permits. Your use of dota means you accept this privacy policy and understand that your data may be processed outside your jurisdiction.
What data we collect
We collect personal information in several categories. During registration, we collect your email address, password, full name, date of birth, residential address, phone number, and government-issued ID number. We use this information to create and verify your dota account and confirm that you meet the legal requirements to use our platform.
When you make a deposit or withdrawal, we collect payment details—your e-wallet account, bank account number, or virtual-account reference. We process this information to execute your transaction and prevent fraud. We also collect transaction history: the date, time, amount, method, and status of each deposit and withdrawal. We keep these records to audit your account activity and comply with anti-money-laundering regulations.
When you place bets on football leagues like Liga 1, Piala Indonesia, or Piala AFF, or play games like live-dealer blackjack, slots, or esports betting, we log your activity: which game you selected, your bet amount, the outcome, and when the session occurred. We use this information to settle bets, calculate your account balance, and detect unusual patterns that may indicate fraud or problem gambling. We also collect your IP address, device type, browser information, and cookies to understand how you use dota and improve our platform.
We do not collect payment card details directly
dota does not store or process credit or debit card information. All card payments route through our payment partners (DANA, e-wallet, mobile banking, local payment, and bank virtual accounts), which handle card data securely on your behalf.
How we use your data
We use your personal data to provide dota's services: registering your account, processing deposits and withdrawals, settling bets, and calculating your balance. We also use your data to verify your identity and comply with anti-money-laundering and sanctions regulations. This means we may cross-check your name and address against public watchlists to ensure you are not subject to restrictions.
We use your activity data (game selections, bet amounts, session times) to personalise your experience, recommend games based on your history, and communicate service updates. We also use this data to detect fraud—for example, if we identify unusual betting patterns or multiple accounts from the same device, we investigate and may suspend your account pending review.
We do not use your data for marketing unless you explicitly consent. We do not sell your data to third parties. We may share your data with government agencies if required by law, and we share payment data with our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment operators) to complete your transactions.
Third-party processors and data transfers
Our servers and databases are hosted by cloud providers that may be located outside Indonesia. This means your data may be stored or processed in jurisdictions other than where you live. We have data-processing agreements in place with these providers to ensure your data is protected to standards comparable to Indonesian law, but we cannot guarantee the same legal protections in all jurisdictions.
We work with fraud-detection and payment-processing partners. These vendors may see your name, account activity, and transaction history to assess risk and prevent fraud. They are bound by confidentiality agreements and may not use your data for their own purposes beyond providing their services to dota.
We also work with customer-support platforms and analytics tools. These platforms may log your account data to help us respond to your inquiries and understand how you use dota. Your support interactions may be recorded, transcribed, or reviewed by our team for quality and training purposes.
Cookies and tracking technologies
We use cookies to remember your login session, language preferences, and betting history. We also use cookies to track how you navigate dota, which helps us understand which games are popular and where users encounter friction. Some cookies are essential (login), others are optional (personalisation, analytics).
You can disable cookies in your browser settings, but doing so may limit your ability to use dota fully. We also use web beacons and similar tracking technologies to analyse user behaviour. Third-party partners (payment processors, analytics providers) may also place cookies on your device. We do not control their tracking practices, but we aim to work only with partners who respect user privacy.
Your rights and data retention
You have the right to request a copy of the personal data we hold about you. You can ask us to correct inaccurate data or delete your account. We will retain your data for as long as your account is active and for a period after closure to comply with legal requirements (typically five to seven years for transaction records). Even after deletion, some data may remain in backup systems for a limited time.
If you believe your data has been misused or if you have concerns about our privacy practices, you can contact us using the details below. You also have the right to lodge a complaint with your local data-protection authority, though we encourage you to contact dota first to resolve any issues.
We at dota are committed to protecting your privacy while delivering the services you expect from our platform. Your data is a trust we take seriously.
Contact dota
If you have questions about this privacy policy, how we use your data, or your rights, contact dota's privacy team. We provide English-language support. You can reach us through our in-app help section or email the address listed in our legal noticeWe aim to respond to all data-access and privacy requests within a standard processing window.
This privacy policy applies to all dota services: sportsbook betting on Liga 1, Piala Indonesia, Piala AFF, Champions League, and other football tournaments; live-dealer tables such as blackjack, roulette, baccarat, and Dragon Tiger; slots including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways; and esports betting on Mobile Legends, Free Fire, and PUBG Mobile.
We may update this policy from time to time. We will notify you of material changes by email or by posting a notice on dota. Your continued use of our platform after any update means you accept the revised policy. We encourage you to review this page regularly to stay informed about how we protect your data.